Customer Service Representative в Verizon Communications
с 2009 по 2010
Translation of fault report by Email and phone from Japanese customers to let non-Japanese engineers to investigate. Translate investigation report, reason for outage report into Japanese. Interpretation in engineer- customer conference call. Documentation of internal processes at customer service center.
Linguist, In house translator, reviewer в Elionetwork Pte.,Ltd.
с 2006 по 2009
Translation of technical and marketing related materials, final quality assurance, edit, and proof reading. Used SDL Trados.